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Managing
the Enterprise Infrastructure
SUCCESS
STORY #7
Challenge
The
Michigan Family Independence Agency needed to move from an annual
paper-based appraisal process to a web-based performance management
system.
Solution
BEI provided content for the web-based performance management
program in the areas of performance planning, coaching, performance
conference, monitoring, and an introduction that included an
overview of performance management and the benefits. In addition,
BEI created behavioral descriptions for
existing competencies to serve as the content for the new web-based
performance management system. Learning maps (a developmental aid
that identifies actions employees can take to close gaps between
current and expected performance) were also developed for the online
system to aid in the creation of individual development plans.
SUCCESS STORY #8
Challenge
BAX Global wanted to measure the impact that turnover was having
on the organization.
Solution
BEI provided exit-interviewing services so that trends and patterns
could be identified and used to improve employee relations and
company policies. Interviews were conducted over the course of a
year. Results were aggregated to maintain the confidentiality of
individual respondents and presented in a written report to senior
management.
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